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- The faulty item provided by the customers MUST be in its Original Form.
- In case of exchange client must provide an invoice/email confirmation issued by the company.
- Shipping fees are non-refundable in the event of a return or exchange.
- Any changes made to the order can be catered within 48 hours (Excluding Unstitched Articles).
- All orders made can be cancelled within 24 hours. (Excluding Unstitched Articles).
- All orders cancelled will be refunded as store credit only. (Excluding Unstitched Articles)
- We only take alterations reported in within a week after receiving the outfit. (Excluding Unstitched Articles)
- Orders are not eligible for Exchange, Refund or Charge back.
- Sale articles are not eligible for Exchange and Return.
- Ready to ship articles are not eligible for Exchange & Return.